Order Management Software System and eCommerce Software Solution: On-Demand or Licensed

Drop Ship Products
ProfitCenter's Order Management Software Solution includes several integrated options for automating the drop ship process. Each vendor can be assigned a specific method for communication throughout the purchase order lifecycle: EDI, vendor web portal, mapped file transfer, email, fax or print for manual transmission.

• EDI module communicates stock, drop ship and order status changes
• Optional interface to C-Net and 832 product catalogs
• Drop Ship Portal for vendor access to orders, status, ASNs and documents
• Order changes update purchasing, call center, web interface and customer
• Existing interfaces for Ingram, Tech Data, IBM, Kensington and more

High Fraud Products, Like Electronics
Any high ticket technology product is going to have more fraudulent order attempts. These frequent attempts to purchase electronics, computers and components can be automatically placed in a manager review bucket with reasoning based on:

Managed Account Sales Tools
Salespersons can be assigned accounts they manage, with reports that track calls, call pad entries, quote conversion and lead generation activities.  Includes built in commission program that is based on not only their sales performance, but also their ability to maintain gross margin goals, by automating higher commission rates for minimizing discounting for products and their freight.

Order Group and Split Logic
A single office products order is often fulfilled from multiple warehouses, those operated by ProfitCenter’s Order Management Software and drop ship vendors’.  Orders are grouped for shipment based on system rule settings you control.  Call center and sales representatives can be given access to modify order shipment groupings during order entry or they can be reviewed and overridden by management after orders are in queue for processing.