No software is complete without the dedicated support of capable, qualified and experienced people who are ready to provide answers to your questions and solutions to your use of the software. In order for our customers to realize the maximum benefit of using the PCS Profitability Software Suite™, the PCS Customer Support Team is at the ready 24x7 and I am one of the HelpDesk Representatives that make up that team.
Once you are using the PCS software, your direct link to our company will be via the PCS HelpDesk. Our team demands excellence and are proactive in all that we do. We are knowledgeable in all aspects of the application, which allows us to resolve questions or issues in a timely manner. In addition, we also pride ourselves in our friendly and highly professional conduct when speaking and working with you.
Customers demand world class support to go along with PCS’ world class software. As a key component of the PCS Customer Support service, the HelpDesk provides ongoing product and solution support services to insure the success of your investment in the PCS solution. Our goal is to achieve a high level of customer satisfaction. We offer immediate access to a support professional, like me, that can help answer inquiries and serve your needs with a responsive and convenient approach.
Prior to joining PCS, I worked for 10 years as an MIS HelpDesk Representative for PCS' parent company Systemax Inc. I have seen first hand the evolution of PCS from the onset to the superior software product it has become. The transformation of the Systemax information technology systems from a conglomeration of various systems to one multichannel system that provides the employees, from sales representatives to executive management, with all the tools needed to perform their daily tasks has been an exciting conversion to witness. I look forward to being part of the PCS team that helps you elevate your business to leadership status in your industry.
Your Whole Business. On Demand!
ProfitCenter Software Inc. (PCS) is a leader in web-based on demand software for multichannel merchants and direct marketers. The company’s Profitability Software Suite™, delivered in a Software as a Service (SaaS) model, is the first integrated, scaleable suite of applications designed to directly enhance a company’s bottom line. The software solution scales to meet the demands of small, mid sized and large complex companies that sell products and services through multiple sales channels, without the costs a complexities of the traditional catalog software, order management solutions and mail order systems.
Through sales, order management, fulfillment, warehousing, shipping and accounting, ProfitCenter Software’s solutions empower companies with the ability to automate and manage their entire customer life cycle and run their whole business off a web browser. With its extensive and broad functionality, ProfitCenter Software provides a comprehensive suite of on demand applications to help multichannel direct marketing companies of every size, industry, and geography.
ProfitCenter Software's Profitability Software Suite™ Product Family
