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A Look at Integrated Retail Systems
October 1, 2006
Long Island Business News
Ernie Schell
View The Original Article
A Look at Integrated Retail Systems
As a major component of the multichannel world, retail operations are a prime candidate for integration with the direct (contact center and e-commerce) aspects of your operations. And yet for many so-called multichannel merchants, retail remains the odd man out.
Why? Because while many direct commerce order management systems provide a fully integrated e-commerce module or have a full array of application programming interfaces (APIs) to support Web integration, these same systems often treat retail operations as an afterthought, providing cash-drawer functions for a warehouse store but not much more.
And much there is, starting with multiple point-of-sale (POS) cash-register management in multiple store locations, each with its own inventory to manage and replenish, either from a consolidated inventory serving all channels or from its own dedicated inventory allotment. Handheld devices on the floor need to provide inventory tracking and counting functions as well.
And then you have headquarters functions to manage, including pricing strategies, assortment planning, promotions, and reporting. Topping it all off are general retail management issues such as staff management, accounting, commissions, and perhaps promotions management functions.
In short, what's needed is a full-scale retail management suite. And while not every order management systems vendor has one, several do. We'll take a look at a few of those systems here.
PROFITCENTER SOFTWARE (PCS)
The Profitability Software Suite from PCS (www.profitcenter.com) includes a POS module that can be fully integrated to the company's full suite of solutions, run as a stand-alone system, or be integrated to other back-office applications.
Features include
- rapid, efficient checkouts;
- easy-to-learn intuitive screens;
- detailed customer information and financial data;
- customer sales history across multiple channels;
- real-time access to all inventories and warehouses;
- bar-code scanning for fast product inquiries and sales;
- automatic inventory replenishments;
- processing of all major credit cards;
- unlimited pricing contracts;
- security settings for roles or individual users.
For additional information, contact: |
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| Your Whole Business. On Demand! |
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ProfitCenter Software Inc. (PCS) is a leader in web-based on demand software for multichannel merchants and direct marketers. The company’s Profitability Software Suite™, delivered in a Software as a Service (SaaS) model, is the first integrated, scaleable suite of applications designed to directly enhance a company’s bottom line. The software solution scales to meet the demands of small, mid sized and large complex companies that sell products and services through multiple sales channels, without the costs a complexities of the traditional catalog software, order management solutions and mail order systems.
Through sales, order management, fulfillment, warehousing, shipping and accounting, ProfitCenter Software’s solutions empower companies with the ability to automate and manage their entire customer life cycle and run their whole business off a web browser. With its extensive and broad functionality, ProfitCenter Software provides a comprehensive suite of on demand applications to help multichannel direct marketing companies of every size, industry, and geography.
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