At ProfitCenter Software, we are committed to providing a level of support that matches the high quality and availability of our world-class hosted software services. As specialists in the multichannel commerce industry, our professional customer service and support representatives understand the needs of our clients and strive to exceed their support expectations. We understand the importance of our services in our customers' businesses, and we always work to help our clients succeed by providing the very highest quality of support.
To ensure that our customers are receiving consistent, rapid, and high quality support, we have developed a set of guidelines to purposefully define the boundaries of support as offered by our support team. We will always do our best to assist you in resolving any issue that you may have, either by providing hands on support for an issue specifically related to the services that we provide, or by attempting to provide you with relevant information as available on our support site.
Our business depends on your satisfaction, and we know that your business depends on our quality of service; it is our primary goal to insure that you receive the best service possible, and we hope that you will find our support website, as well as our staff, to be a trusted resource when growing your business online.
Customers can get their questions answered through three avenues all of which are offered at no additional fee.
24x7 access to customer service representatives via phone inquires
Access to an online knowledgebase with key word search and help screens
Email support
Your Whole Business. On Demand!
ProfitCenter Software Inc. (PCS) is a leader in web-based on demand software for multichannel merchants and direct marketers. The company’s Profitability Software Suite™, delivered in a Software as a Service (SaaS) model, is the first integrated, scaleable suite of applications designed to directly enhance a company’s bottom line. The software solution scales to meet the demands of small, mid sized and large complex companies that sell products and services through multiple sales channels, without the costs a complexities of the traditional catalog software, order management solutions and mail order systems.
Through sales, order management, fulfillment, warehousing, shipping and accounting, ProfitCenter Software’s solutions empower companies with the ability to automate and manage their entire customer life cycle and run their whole business off a web browser. With its extensive and broad functionality, ProfitCenter Software provides a comprehensive suite of on demand applications to help multichannel direct marketing companies of every size, industry, and geography.
ProfitCenter Software's Profitability Software Suite™ Product Family
